Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy explains how Grecom collects, uses, and protects your personal information when you use the Nyuki Tech Digital Platform. By accessing the platform, you agree to the practices described in this policy.

1. Information We Collect

We collect the following categories of information:

  • Personal details: name, email address, phone number, national ID or passport number, and profile photo.
  • Farm and apiary data: farm name, location, size, hive registrations, and honey collection records.
  • IoT sensor data: real-time temperature, humidity, and hive activity readings from connected devices.
  • Transaction data: payment amounts, payment method, and payment references.
  • Usage data: pages visited, actions taken, and session information.
2. How We Use Your Information

We use your information to:

  • Operate and improve the Nyuki Tech Digital Platform.
  • Process honey collections, quality tests, transportation logistics, and farmer payments.
  • Provide advisory insights and training resources to beekeepers and field agents.
  • Send notifications about your account, collections, tests, and payments.
  • Generate reports and analytics for platform management and partner reporting.
3. Information Sharing

We do not sell your personal information. We may share your data with cooperatives, clusters, logistics partners, and collection centers that you are assigned to within the platform. Data may also be shared with regulatory or government bodies where required by law in the Democratic Republic of Congo.

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. Access to the platform requires authenticated credentials, and sensitive data is stored securely.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact your platform administrator or reach out to Grecom directly.

6. Contact Us

For questions or concerns about this Privacy Policy, please contact Grecom at: info@grecomrdc.com